Everybody has a story.

Some agencies sell campaigns to clients. Others pitch the depth of their services.
We get hired to tell stories. Because it really is as simple as that.
You have stories that need to be told; we love telling them. Truly, madly, deeply.


ABOUT


WHAT IS THINKWELL CREATIVE?


Thinkwell Creative is a small-size, full-service marketing and communications company headquartered in Memphis, Tennessee. Our team is a rogue band of wordsmithing, graphic-designing, marketing and communications ninjas who've chosen to use our powers for good.




WHAT DO WE DO?


No matter what your story is, let Thinkwell tell it. Whether the target audience is your team, other people in your organization, clients, or end users—we cut through to the heart of what you want to say with powerful words and insanely eye-pleasing graphic design. When we show up on the page (any page—web, printed or otherwise), the result is an interesting mix of creativity where practical meets magical.





WHY THINKWELL?


To get your hands on work created by Thinkwell is to get your hands on work that is dripping with pride. Our smallish size means we are better at anticipating client needs, paying serious attention to detail, and at being totally flexible when changes call for us to shift directions on a dime.

We want to take care of you in a way that ticks off all the right boxes. Each project begins by pulling together a team that will tell your story quickly and on budget. We shoot for the “ whoa!” factor. And we are such friendly folks, it kinda-sorta-maybe-might-be the most fun you’ll ever have doing marketing. Just puttin’ that out there.


SERVICES



WHAT WE LOVE TO DO

Here's just a sampling of our services:

  • Branding
  • Brochures
  • Business plans
  • Communication plans
  • Copywriting
  • Executive coaching
  • Fact sheets
  • FAQ documents
  • Graphic design
  • Interactive PDFs / e-brochures
  • Logos
  • Meetings and events

  • Memos
  • Newsletters
  • PowerPoint presentations
  • Product guides
  • Reporting and spreadsheets
  • Speechwriting
  • Training
  • Taglines
  • Templates
  • Videos
  • Websites

WHAT WE DON'T DO


Sometimes it's easier to define what we do by first clearing up a few things folks have asked us to do that we just don't do. Ever.

  1. Public relations
  2. Media placement
  3. Colonoscopies*

*This one warrants further explanation. Our phone number is just one digit different than a local gastroenterologist's, so we receive errant patient calls a few times per week. We'd like to help, butt...


Looking for something that's not on our list? Tell us about it, and we'll let you know if it's something we can knock out of the ballpark for you. If not, we'll try to point you to someone who can.

TEAM


The goal of our team is to be an extension of your team. Like any self-respecting entourage, we make it all about you: your brand, your culture, your personality. As a general rule, we work behind-the-scenes to give a voice to your vision.

But hey, this is our website. And if you've read this far, we suspect you want to learn a little more about us before you give our team a whirl. Here's your chance to get to know us better. Click the name of any Thinkwellian below to find out who we are and why we love what we do.


  • Marissa Loper

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    MARISSA LOPER

    Marissa Loper

    Hometown:

    Birmingham, AL

    Occupation:

    Founder, President and Chief Word Nerd

    Things that bug her:

    Y'all misspelled, incorrect usage of the word nauseous, rAndOm caPitaliZaTion

    Things that excite her:

    chocolate, pedicures and proper pronunciation of her name (Marissa rhymes with Lisa, not Melissa)


    Marissa Loper is the founder, president and chief word nerd of Thinkwell Creative. For Marissa, crafting superb communications requires a careful recipe: thoughtful strategy, succinct writing and strong design. She has spent more than a decade perfecting this art form. (Please don't do the math there. Marissa loves celebrating her 29th birthday. Every year.)

    Early life

    Voted Best Sleeper and Lil'Miss Congeniality of the hospital's newborn nursery, Marissa began over-achieving at a young age. She dabbled in softball and volleyball (and opera, naturally) as a youth but truly hit her stride in the classroom. Marissa was valedictorian of her class and went on to double major in Business Administration and French at Rhodes College. It's a wonder that she found the time to wrangle that hunky football player (Brook Loper) from her accounting class!

    Marissa's first job after college was with a wealth management company, where she was a portfolio analyst and French translator.

    This job involved:

    • France.
    • Wine.
    • Money.

    Unfortunately, it also involved obsessively stalking the stock market, which just didn't feed Marissa's need to be creative and to personally connect with her clients. So, she joined an advertising agency as an account executive, then transitioned into the life of a copywriter.

    This job involved:

    • Wine (sometimes, when it was on sale).

    In 2001, Marissa left the agency and founded Thinkwell Creative. She believes good communication is the basis for all successful relationships and businesses deserve access to expert, creative assistance in this department. Marissa also believes in finding good help and has handpicked a team that's just as talented and crazy as she is.

    Personal life

    Marissa lives in the ‘burbs of Memphis with her husband and three children. When the Lopers are not eating pizza on family movie nights or coming up with kooky traditions, you can find them flitting across the country with the aggressive goal of visiting all fifty states before their oldest child graduates high school. Did we discuss that Marissa is a bit of an over-achiever?

    Other activities

    In her non-existent spare time, Marissa enjoys photography, art, long showers, mindless TV shows, movies, traveling and yucking it up with friends. Marissa serves on the board of directors for the Germantown Education Foundation. She is also an active member of Highpoint Church, where she loves greeting visitors at the front door and hosting a small group in her home.

    Anne Nowlin

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    Anne Nowlin

    Anne Nowlin

    Hometown:

    Mountain View, AR (Folk Music Capital of the World)

    Occupation:

    Account Services Director and Client Superhero

    Obvious talent:

    Organization

    Obscure talent:

    Clogging


    Anne Nowlin is account services director and client superhero at Thinkwell Creative. When it comes to project management, Anne is a doyen of getting it done – on time, on budget and on strategy. To her, a feeling of utmost accomplishment is achieved when taking part in creating a great piece of work, exceeding clients' expectations and (hopefully) having a bit of fun along the way.

    Early life

    Mountain View, Arkansas, is a destination for those who want to live life in the fast lane. Or, at least it was until they got that stoplight in the late ‘90s. Without much else to occupy her, Anne spent time cavorting in the woods as a child and then cruising Main Street as a teen. With a judge for a dad, a teacher for a mom and an elder brother, she also spent a good bit of her childhood being lectured to. Anne was a youth that others politely described as “high spirited.”

    To this day, hallowing the halls of Mountain View High School, one can still find:

    1. a Wanted poster with a picture of Anne.
    2. her alias, “El Diablo,” scratched into every bulletin board.
    3. a life-sized state championship poster featuring Anne in a track uniform.
    4. a glass case displaying her retired detention desk.

    Actually, Anne was a model student and was voted Most Athletic after breaking numerous school records in track (hint, hint). When she wasn't on the basketball court or on the track, creating content for her future ESPN biopic White Lightning, Anne was in the library. She studied hard and then made her way to Harding University in Searcy, AR.

    The move to Searcy took Anne from a really, really small town to just a regular small town. Her horizons were expanded to include Chick-fil-A, whose chicken biscuits also expanded her waistline to include the “freshman fifteen.” Anne's foray into higher education coincided with the increasing popularity of America's highest art form, the reality TV show. Specifically, Anne and her dorm mates were beguiled by a new show called The Bachelor, and some of her fondest college memories are of watch parties with her entire floor. Life imitated art as Anne snagged her own bachelor, James, not long after.

    Career

    As soon as Anne earned her degree in mass communications and James finished law school, the two married and headed to Memphis. Anne immediately began working at an ad agency as a traffic coordinator, making sure that work flowed smoothly and exposing her to all aspects of the agency. Almost all of the projects Anne worked on involved the hospitality industry, which she “lived and breathed” for eight years, eventually climbing the ranks to account director.

    After the birth of her second child, Anne took a break from corporate America and spent two years at home. After this work hiatus she realized that she still wanted to continue her work as a dedicated project manager but needed to do so on a more flexible schedule. (A.k.a., she wanted to reenter the working world but avoid scenarios that involve leaving the house with crayons in her computer bag and baby drool in her hair.) Anne found Thinkwell Creative, and we found our client superhero.

    Personal life

    In her personal life, Anne is a fun lunch date who can often be found reading “whatever book they will turn into the next teenage movie.” She also never, ever sees a movie based on a book unless she reads the book first. (Movies she hopes to see in her lifetime: Ulysses, War and Peace, History channel's The Bible.)

    Anne is very involved with her church, where she and her husband spend much time working with the youth. She also enjoys hiking, biking, kickboxing, spending family time outdoors and all things Memphis.

  • Ashley Harris

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    Ashley Harris

    Ashley Harris

    Hometown:

    Birmingham, AL

    Occupation:

    Director of Communications and Wicked Wordsmith

    Sometimes finds it funny:

    that she used to faint on airplanes when they closed the door

    Never finds it funny:

    snakes


    Ashley Harris is the director of communications and wicked wordsmith for Thinkwell Creative. Her diabolical doings include hunting and gathering information and putting it all together in an organized, pretty package. Crafting brand plans, one-pagers and PowerPoint presentations are among the many skills in Ashley's big bag of tricks.

    Early life

    Growing up in Birmingham, AL, Ashley began her career in communications and found her knack for organization early by being the only girl on her street and bossing around all of the boys.

    Declarations by Ashley:

    1. “We are going to play football, and I am going to be the quarterback.” (to the boys in her neighborhood)
    2. “While my parents are at the disco, we're going to listen to records in the den.” (to her babysitter)
    3. “My ideas are usually the best, so why do it any other way?” (to the person interviewing her for this bio)

    When not playing with neighborhood friends, Ashley spent time at home making Lite Brite masterpieces in her bedroom and writing creative fiction in the closet. Her only regret from youth is that she was never elected to the Safety Patrol at school. Ashley laments, “It would have been fun to have that much control.”

    At Auburn University, Ashley earned a degree in marketing and forever cemented her love of college football. Her husband, Brad, is a University of Alabama fan, but she decided to marry him anyway. On game day, they manage to keep things “very civil.”

    Career

    Out of college, Ashley began a career in the banking world, where she did administrative work, training, support for new branch openings and, finally, marketing. Ashley's communication and organizational skills were evident, and upon moving to Memphis for a job change for Brad, she took on a role in culture and communications at Hilton Worldwide. A few years later, it was time for Brad's job to move the family again, this time to Pittsburgh, PA. Marissa offered Ashley a job working remotely for Thinkwell, and Thinkwell gained an office in Pennsylvania!

    Personal life

    Brad and Ashley have two sons, Jack and Sam, and spend most of their weekends in the fall watching SEC football. They also enjoy exploring their new geographic area, carefully, as it offers the second highest deer/automobile collision rate in the country. Family hobbies include traveling, cooking, reading, playing board games and singing Journey songs at a high volume. What does the future hold for this southern family up North? Ashley says, “We are going to learn how to do snow sports and not die.”

  • Christy Bicknell

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    Christy Bicknell

    Christy Bicknell

    Hometown:

    Cabot, AR

    Occupation:

    Business Writer and Communications Commander

    Appreciative of:

    attention to detail, consistency

    Unappreciative of:

    inattention to detail, inconsistency


    Christy is the business writer and communications commander for the Thinkwell team. While Moses gave the world ten commandments, Christy's approach to communication gets it done in three: 1. Listen to others. 2. Take responsibility for understanding their message. 3. Communicate it clearly. She puts her philosophy into practice when creating the communications that make the business world go 'round, like employee handbooks, policies and procedures documents and strategic plans.

    Early life

    Christy spent her youth exploring nature in central Arkansas with her twin brother, Jason, and her younger brother, Jared. So not only is Christy outdoorsy and knows how to hang with the boys, she's also an avid sports fan. Woo Pig Sooie. (And recently married. Sorry, fellas.) While briefly living in St. Louis with her family, Christy fell in love with baseball and became a crazy Cardinals fan. She owns roughly 3,500 baseball cards and will watch any sporting event that's televised. (Once again, off the market, fellas.)

    Christy didn't just watch sports from the sidelines but played competitive softball throughout her school days. Athletic, academic and musically talented, this “whole package” also found time to hold a part-time job at KFC during high school that came with the perk of bringing home free fried chicken every night. (Fellas, give it a rest. She's taken, and that free chicken was a long time ago. Move on!)

    Christy attended Rhodes College in Memphis, TN, where she majored in psychology and minored in music. When she was not studying or attending musical performances, Christy worked at sports camps and volunteered for a variety of urban outreach programs, kicking off her future work with non-profits.

    Career

    After graduation, Christy went from spending her summer employment driving speed boats on a lake all day to working as an account manager for a graphic design firm. This role didn't float her boat, and she soon started working at a church where she coordinated urban outreach for three years. Then it was off to Dallas for seminary and more church/non-profit work and a valuable term in legal marketing.

    After leading a group from Dallas to Memphis for an outreach project, Christy fell back in love with the city. She moved to Memphis and did some marketing and PR work with a couple of non-profits and worked her way into the role of Director of Operations at Memphis Teacher Residency (MTR). In addition to marketing and communications, Christy helped recruit and on-board young teachers to work in urban schools in the Memphis area.

    Rearranging life

    Then, Christy decided to simultaneously:

    1. Get married.
    2. Move.
    3. Change jobs.
    4. Create a fashion line for wealty pets.
    5. (Answers: A., B. and C. For now.)

    Within a matter of months, Christy married Curt, moved to a rural town, and joined the jolly team at Thinkwell Creative. (Thinkwellians rejoiced!)

    Personal life

    Christy and Curt like to be outside and to eat, and sometimes eat outside. They also like to track down delicious food from exciting restaurants. If Christy had an afternoon to herself, she'd go for a drive, then find a coffee shop and listen to music, then a friend would show up for a chat, then that friend would leave and Christy would read a good book. Or nap. But definitely not nap at the coffee shop. (Appreciative of: attention to detail.)

    Other fun facts about Christy: Loves Kazakhstan. Hates rollercoasters. Wants to be an FBI agent but does not qualify because she now exceeds the age-limit rule – she checked. (Appreciative of: attention to detail.)

  • Jason McFarland

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    Jason McFarland

    Jason McFarland

    Hometown:

    Fort Smith, AR

    Occupation:

    Graphics Guru and Director of Design

    His orderly side appreciates:

    proper usage of turn signals, people not moving his stuff, generally kind behavior

    His untamed side thrives on:

    traveling overseas often, wild sci-fi novel plots, out-of-the-blue calls from friends just to see how he's doing

    Jason McFarland is the graphics guru and director of design at Thinkwell Creative. In mid-2010, Marissa was in need of some quick design work and called up her old college friend to ask, “Can you please beautify this for me?” Since then she has continued to ask this of Jason, and the pile on his virtual desktop has grown to include creating PowerPoint templates, web banners, brochures, online and print newsletters and more. As far as reporting on what Jason can't do? We'll let you know when it happens!

    Early life

    Jason was born five minutes after his twin sister, Christy (a.k.a., the one who was expected). Along with his parents, twin and younger brother, Jason traveled around quite a bit. He also spent some time doing art stuff. Okay, a lot of time doing art stuff. Like, this-is-what-you're-supposed-to-do-with-your-life kind of time.

    So, one answer to the following quiz should be pretty easy. The other, maybe not so much.

    From Rhodes College in Memphis, TN, Jason received two of the following five degrees:

    1. Business.
    2. Dance.
    3. Art.
    4. Theatre.
    5. Bible.

    (For correct answers, contact Thinkwell Creative, or you might be able to find them in a good book.)

    Career

    After spending much of his creative life producing beautiful artwork with pencil and paper, Jason encountered a post-grad employer who said, “I can teach this guy graphic design.” It was a virtual renaissance for Jason who put aside his easel and settled himself in front of a computer screen to create a different kind of art.

    [Quick break.]

    Bagpipes and drums play as camera pans a serene, rural scene. Voiceover begins...“A young man decides to take a break and leave it all behind – Arkansas, reliable employment, ice in his water – and travel to Europe. From the stout Guinness of Ireland to the stout aroma of hostel guests in the Netherlands, Israel and Czech Republic, find out what fills him with reservations and what really rings his bell in this season of Checking In On Jason.”

    [Back to regularly scheduled life.]

    After returning to Memphis and graphic design, Jason soon brought his talents (and newly found knowledge of the hospitality industry) to Thinkwell Creative. Currently he lives in a suburb of London, where he splits his time between Thinkwell projects and working as a missionary.

    Other activities

    When Jason is not doing design work for Thinkwell Creative, he is often lending a graphic design hand or his leadership skills to churches and mission groups. When he’s not working or volunteering, Jason prefers to be in a café or pub in Europe, engaged in deep conversation or engrossed in a sci-fi novel. If you see him in such a situation, feel free to pinch him because, in his mind, he's already dreaming!

  • Kristen Behan

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    Kristen Behan

    Kristen Behan

    Hometown:

    Memphis, TN

    Occupation:

    Accounting Director & Money Honey

    A few notable details:

    She’s a good listener, mother of four kiddos and fervent Grizz fan. You can often find her outside taming her garden, or inside where she’s a bipolar TV watcher (one day it’s Charlie Rose, the next day it’s Real Housewives).

    Details you might consider hiding from Kristen:

    Whiny heads and self-absorbed jerky jerks get on her nerves. If your mood ever shifts into one of those categories, please keep your distance from our Money Honey until it passes. Because no one wants to upset the lady who cuts the checks.

    Kristen grew up in a family that always found ways to make life un-boring. She was the oldest of six kids and recalls a house unabashedly run amok with laughter, fun times, a wee bit of chaos and loud debates over whose turn it was to ride in the front seat. Or take out the trash. Or who putan empty carton of milk back inside the fridge, for crying out loud! You get the drift. As our numbers girl, she’s mostly behind the scenes at Thinkwell, but hopefully you’ll have the chance to meet her and her unforgettable self.

    Early life

    Numbers have always been Kristen’s specialism. Her lifelong love of math began when she sat on the front row of Mrs. Carruther’s class at Germantown High. In no time flat, she zoomed from teacher’s pet to class treasurer to business major at Rhodes College to CPA. We won’t say it’s hip to be a numbers nerd, because who says hip these days? But we can all agree that Kristen is awesome.

    Career

    We love having our very own mathemagician. Before coming to Thinkwell, she held a number of financial positions, beginning at Ernst & Young in Atlanta and eventually landing in the ad agency world in NYC. She managed to avoid a totally humdrum accounting career by working the books at some high profile and fun places, including Y&R and WPP. Because WPP’s headquarters are in London, Kristen even got to hop across the pond a few times. She also traveled quite a bit with Ernst & Young and found it fascinating how all her clients ran their businesses so differently. She soaked it up like a sponge.

    Personal life

    When she is not crunching numbers, Kristen can be found with a cup of coffee in her hand, squirreled away in a sweet little spot reading on a quiet Saturday morning. That’s a little lie—with three boys and one girl, she merely fantasizes of having Saturdays free to herself, has completely lost touch with what the word “ quiet” means and very rarely gets to crack open a book. Although good books and good sports talk radio both make her drool. She is married to another CPA, and they have lived in all kinds of cool cities (Atlanta, Manhattan, Brooklyn, Stamford and, of course, digable Memphis) building a beautiful life together. So you could say they go together like rama lama lama ka dinga da dinga dong. Wah-hooo, yeah!

  • Meghan Blaszkowski

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    Meghan Blaszkowski

    Meghan Blaszkowski

    Hometown:

    Rochester Hills, MI

    Occupation:

    Webinar Manager and Report Wrangler

    Definition of Coney Island to people from the South:

    an amusement park in Brooklyn

    Definition of Coney Island to Meghan:

    a hot dog with chili or a late-night diner

    Meghan Blaszkowski is the webinar manager and report wrangler at Thinkwell Creative. Imagine doing all of the prep for a traditional face-to-face presentation and then throwing in a whole bunch of technology to put it on the web. That's where Meghan comes in. She begins with setting up online registration and will have you to final reporting and analysis before you can even attempt to spell Blaszkowski!

    Early life

    Meghan grew up in the picturesque town of Rochester Hills, MI, where she and her siblings enjoyed playing sports, spending time at the lake and being wholesome. Her family (the McKelveys) was so clean cut that they earned the nickname the McCleavers. Meghan described herself as shy, reserved and just trying to blend in while attending Rochester Adams High School. That would not be a fitting description for all graduates of RAHS.

    Rochester Adams High School highlights through history:
        1970 – Opened its doors
        1974 – Swimming pool complex built
        1976 – Madonna graduated. Yes, the Madonna.
        2005 – Artificial turf installed on football field

    After high school, Meghan went to Western Michigan University in Kalamazoo and claims, while chuckling mysteriously, to have had “a good time” there. That good time included earning a degree in accounting and being a member of the oxymoronically titled “business fraternity.” It also included meeting her husband, John, and a story that involves a dorm front desk clerk, a pizza delivery guy and some serendipitous timing. (Ask Meghan for details.)

    Career

    After graduation, Meghan spent the next 10 years running the gamut of positions at a small bank in Michigan. The most interesting, perhaps, was serving as the test case to see if banking cons could be a threat to potentially gullible people. (Remember the McCleavers?) Then one day, her aviation-engineering husband got a call about a job at FedEx in Memphis. Meghan laughed and swore she'd never move to the South. She also probably thought she would never call a pop a Coke.

    After a stint spent wrangling two kids and running the PTA circuit, Meghan did some freelance financial and HR work. Her organizational skills and attention to detail were just the sort of thing for which Thinkwell was looking. Now, underneath “southerner” and “PTA goddess,” Meghan can add “Thinkwellian” to her list of things she never imagined she would be.

    Personal life

    These days, Meghan and John can be found watching their daughter, Colleen, play softball and volleyball or visiting their son, Jack, at the University of Tennessee, Chattanooga. They also enjoy traveling as a family, which includes trying interesting food and finding out how other people live. Usually after vacation, they need a vacation.

    Other activities

    In her spare time, Meghan reads everything. She particularly relishes fictional history and whatever young adult series her daughter is reading (just for the bonding, and not because she secretly loves them).

  • Melissa Webster

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    Melissa Webster

    Melissa Webster

    Hometown:

    Puerto Rico (although she has never lived there)

    Occupation:

    Graphic Designer and Manager of Making It Pretty

    Likes she shares with college students:

    Naps, romantic comedies, eating pizza at 4:30pm

    Likes she shares with octogenarians:

    Naps, romantic comedies, eating pizza at 4:30pm


    Melissa Webster is a graphic designer and the manager of making it pretty at Thinkwell Creative. After spending hours upon hours in her design school studio learning to perfect traditional artistic mediums, she chucked it all for the instant gratification that comes with graphic design. Communicating something visually really stirs her tea. In a nutshell, Melissa wants to make things pretty, and she wants to do it fast!

    Personality

    A refreshing combination of deeply thoughtful and silly, Melissa can be a bit shy around those that don't know her well. When asked to describe herself for this bio, she said, “I don't talk a whole lot unless I need to.” There you have it.

    Early life

    Born in Tacoma, WA, Melissa then moved to Germany, then Texas, then Germany (again), then North Carolina, then Alaska, then Texas (again), then Georgia and now Tennessee.

    Q: Melissa moved so much because her dad was in:

    1. the circus.
    2. a nomadic tribe.
    3. the military. (This is the right answer.)
    4. the Witness Protection Program.

    While playing geographic hop scotch, Melissa attended three very different high schools.

    High school: #1
    Location: Alaska
    Potential announcement from principal: “There's a bear outside. So don't go outside.”

    High school: #2
    Location: Texas
    Potential announcement from principal: “Football, football, football, football. Football!”

    High school: #3
    Location: rural Georgia
    Potential announcement from principal: (Silence.) There was not a lot going on here.

    Melissa crossed from small-town living through the Twilight Zone to the land of leather, piercings and tattoos ... also known as design school. She loved the quirky juxtaposition of the super-hip Savannah College of Art and Design (SCAD) with a slow-as-molasses, southern tourist destination. In her words, design school was “ridiculously hard,” and one of her proudest accomplishments is surviving SCAD and doing well.

    Not only did SCAD provide Melissa with ninja-like artistic skills, she also bagged a husband there. Once again, in her own words: “I met Austin in a class my freshman year, and I remember thinking, ‘Hey, he looks normal.'” These two crazy kids now have two actual crazy kids, Norah and Eva, who could not be more perfect if these two designers had Photoshopped them themselves.

    Career

    Having originally studied interior design, Melissa got a job with an architectural firm after graduating from SCAD. She eventually realized that the graphic presentations she was preparing for clients were more exciting to her than the interior design work within those presentations. So, she changed gears and landed an in-house graphic design gig for a glass studio. From there, it was on to freelance, baby, and that's where the real fun began.

    Melissa has had the privilege of lending her design skills to numerous non-profit organizations through City Leadership, a Memphis-based start-up that consults with budding, urban leadership programs. “Choose 901” has been one of her primary projects and is an initiative to encourage dynamic, young entrepreneurs to bring their talents to Memphis. She has also worked with churches, charter schools and several local community programs.

    To Thinkwell Creative's benefit, Melissa is now using her professional powers to make things pretty for us. At present, she is doing so from Atlanta.

    Personal life

    If Melissa were not happily married and busily chasing her babies around, we might find her following Marc Anthony's tour bus. She likes Salsa music ... a lot. When doing housework, she blasts her tunes because it makes her feel like the world is good. Let's hope her neighbors also like Salsa music.

    Perfect relaxation for Melissa involves drinking coffee and reading a book on the beach at sunrise. Fortunately, both of her siblings have moved to vacation destinations in Florida.

    Other activities

    Deeply rooted in her faith, Melissa is continually looking for ways to make positive contributions to the world that surrounds her. She enjoys cooking, baking and domestic activities at large.

  • Pam Salzgeber

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    Pam Salzgeber

    Pam Salzgeber

    Hometown:

    The United States of America. Eight of them to be exact, including Tennessee, Georgia, Florida, Hawaii, California, Virginia, Rhode Island and Mississippi

    Occupation:

    Generalist and Data Diva

    Says ugh to:

    Untangling Christmas lights, inattention to detail, folding a fitted sheet

    Says woohoo to:

    Reading, walking, baking (she brings blissdom on a platter to every potluck)


    If multi-tasking were an Olympic sport, Pam would take the gold. Pam is one of those rare individuals who is wicked smart and can handle any challenge that gets thrown her way. So, you bet Thinkwell snapped her up when she decided to enter the workforce after devoting 16+ years to raising and homeschooling three wicked smart children (all are in the 30+ ACT club and one is a National Merit Scholar).

    Early life

    With her Dad in the Navy, Pam had nine hometowns before the age of nine. Pretty sure Johnny Cash wrote a song about that once. He called it, “I’ve been everywhere, man.”After so many moves, you could say Pam mastered the art of adapting to any situation, which is probably why she’s such a Jill-of-all-trades. At one point her family did stay put long enough in Clearwater, Florida, to allow her to finish high school. That beautiful beach town stole her heart, and she now considers Clearwater her unofficial hometown. Her real heart was also stolen in Florida by husband Michael when they met and fell in love while attending Florida State University. Pam got a Bachelor’s in Audiology at FSU followed by a master’s from University of Georgia in Education of the Deaf and Hard of Hearing.

    Career

    Pam gets called upon at Thinkwell to be the undisputed expert in things no one else has the patience for, like big fat research projects, headache-inducing data analysis, hairy spreadsheets and other assignments that help clients grow their brands and businesses. It sounds like torture to most of us, but to Pam, things like oh, say, a pivot table, are a piece of cake.

    Personal life

    “You can’t go home again,” a famous writer once said. “What a bunch of hooey,” is what Pam says about that as she loads up her car every year to head back to Clearwater Beach for vacay. Toes-in-the-sand is a family ritual she adores, complete with fruity drinks. Pam’s an active leader in both her community and church and her philosophy is basically “no regrets”. She applies that same “no regrets” line of thinking to DIY home improvement projects. And to shoe sales. Which is why an expanded master closet is probably her next DIY home improvement project.

  • Patty Liles

    Patty

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    Patty Liles

    Patty Liles

    Hometown:

    Chicago, NYC, Houston, Austin, Memphis (She’s left her heart in many places)

    Occupation:

    Copywriter and Big Idea Thinker Upper

    Is really good at:

    Devouring novels and drooling over the American Experience series on PBS

    Is not so good at:

    Zumba


    One day in 1972 in the middle of watching The Brady Bunch, a mom in the suburbs of Chicago asked her daughter, “Why is it that you know the tagline for every product being advertised on TV, but you never know where your sneakers are when it’s time to go to school?” That was the day this particular copywriter was born.

    Early life

    Patty’s love for advertising started early (see above.) When she took first prize at her elementary school’s Science Fair, it only encouraged her more. The judges said they had never seen a visual display so eye-catching before. Who cares about (or remembers) the science behind it? It’s all about the big idea, people. Be different. Stand out. Patty figured this out in 4th grade. After her big win, her work started getting featured in other prominent places, like her parent’s refrigerator. The ink on her diploma (Bachelor of Science in Advertising, Creative Portfolio Sequence) from the University of Texas was barely dry when she set out for Manhattan.

    Career

    Bloomingdale’s and Westinghouse were her first clients in the Big Apple. Since then she’s shaped numerous national brands, getting roll-up-your-sleeves, knee deep into every aspect of marketing—from strategy development to that awesome moment when a clever idea kicks in. She believes that if you tell a brand’s story well, an amazing little thing happens. It sells itself, and people fall in love with the brand. She has devoted her career to brand building in cities from the Southwest to the East Coast to the Mid-South, but says she has never worked a day in her life. It’s been too much fun to call it work.

    Personal life

    When she is not writing about herself in third person, Patty enjoys loads of other stuff. She loves living in a really old house in Midtown Memphis. She is deliriously in love with her husband (another writer). She loves that God blessed them with both a girl and a boy, and she isn’t at all concerned that she might be messing this parenting thing up. (She has PTSD from potty training, but the kids are fine. We think.) She loves it when friends ring the doorbell of her really old house to pop in for a glass of wine or a cup of coffee (please arrive in your pajamas because she will still be wearing hers). She loves how she went back to Astroworld to ride the Texas Cyclone rollercoaster 40 times in a row on her 40th birthday without barfing. In Patty-speak, life’s more fun with a side of chutzpah. But enough about me. What can I write for you?

  • Shoshana Cenker

    Shoshana

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    Shoshana Cenker

    Shoshana Cenker

    Hometown:

    Memphis, TN

    Occupation:

    Writer & Mistress of Content

    Would be played in a movie by:

    Rachel McAdams

    The movie would be:

    A zany comedy about a quirky father named Butch who has an epic obsession with Disney World and has taken his family to the famous park 30 times and counting. Rated PG due to the unfortunate cussing incident on the Tea Cup ride from 1983. Spoiler Alert: True Story.


    We sometimes refer to Shoshana as the impossible love child of Etta James + Lisa Jackson + Jane Fonda, because this amazing powerhouse somehow finds the time to be a bluesy songstress + an inspiring writer + a fitness fanatic—all while simultaneously juggling life, kids and all those Disney trips (see above)

    Early life

    Okay, so she’s actually the love child of Butch and Dina of Memphis, who cranked up Elvis, Peter, Paul & Mary, Otis Redding and the like on the record player in their home when Shoshana was a wee tot. She remembers parties where the men sported mutton chop sideburns and stood at the bar making gimlets while ladies fussed over harvest gold-colored fondue pots. Her parents had a legendary reputation for upping the dinner party game in the neighborhood—introducing exotic international foods to the block, like falafel and shwarma pita. This was way before Food Network, people. Shoshana’s parents were Food Network in the ‘70s-‘80s. Shoshana is the only member of the Thinkwell team who once trained for the Olympics. As a young girl, she hit the mat as a competitive gymnast for 12 years straight. She had no idea at the time that it was also great preparation for a career in marketing communications. Both require extreme discipline, endurance and courage. Shoshana has been fearless—on the uneven bars and behind a laptop.

    Career

    Shoshana is the kind of writer who can just open her brilliant mind, and perfect thoughts pop out and land on paper. So it’s no wonder she was part of a stellar team that was nominated for an Emmy when she was a TV news writer and producer in D.C. Don’t be surprised if you suddenly develop a writing crush on her. As our content writer, Shoshana knows what it takes to understand your message and find a voice that makes you look good. You’ll fall in love with everything about her writing. You can blame Indiana University, her alma mater, for your writing crush.

    Personal life

    Her husband Dovid should seriously consider getting her one of those fancy leather-chair back massagers you see at the mall, because Shoshana exhausts herself by being the best playmate to their children anyone could ever dream up. She crawls, chases, hides and climbs after twin boys and a toddler daughter every day—sometimes in three-inch heels and a dress. She married Dovid, the man of her dreams, under a chuppah that his grandfather built, which was the same chuppah Dovid’s parents once used to enter into their wedded bliss. Shoshana’s fam also has two dogs: Dreidel is a mini poodle and Memphis is a black lab mix. Side note: Cenker, her married surname, means Tavern Keeper in Yiddish—another first for Thinkwell. We’ll drink to that!

  • Stacey Meredith

    Stacey

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    Stacey Meredith

    Stacey Meredith

    Hometown:

    Birmingham, AL

    Occupation:

    Director of Design and Fanatical Fontificator

    Can often be found:

    Chasing the good life, the kind you find at her fave vacation spot in Treasure Cay, Bahamas—where cars are not allowed, freshly baked cinnamon rolls are mandatory and it’s against the law not to notice breathtaking sunsets.

    Will never be found:

    Using big, ugly, honking fonts


    You know that girl, the one that can totally get away with top-of-her-lungs, one-note off, windows-down car singing? That’s Stacey. Stacey is passionate about living large. By day, she designs the crud out of marketing materials, answers emails, creates goodness in the kitchen, kisses boo boos, designs the crud out of some more marketing materials, runs a load of laundry, homeschools, answers some more emails, and brings a breath of fresh design to anything that crosses her desk. By night, she takes a little nap so she can do it all over again.

    Early life

    Even though she was born in the Deep South, Stacey was raised in different cities along the eastern seaboard. Her parents ran a loving but strict household, encouraging Stacey to take her education seriously in hopes that she would one day become a doctor or scientist, maybe even Nobel Prize winner. Well, that backfired. Instead, Stacey went off to college and switched career paths three times while her parents pulled their hair out. On graduation day, Stacey was a Fine Arts major holding a diploma in Graphic Design. She really wanted to take a gap year, but it wasn’t en vogue back then, plus her parents didn’t have any more hair to pull out, so instead she plunged head-first into a job with an advertising agency in Memphis.

    Career

    Stacey’s work has stopping power. It gets noticed. That’s because she believes that even the smallest project, like, say, a matchbox cover, deserves mega stylish design. Her philosophy is so strong that Stacey eventually left the ad agency world and was tapped to teach design for the University of Memphis and a private college prep school. Now she’s back doing her favorite thing: visually communicating the story of a business. What story can Stacey help you tell?

    Personal life

    Stacey is married to JD (another talented graphic designer). They are often asked to join forces on projects, but without question their most impressive collaborations to-date are daughter Garner and son Graham. When she’s not working or raising her family, Stacey attempts to power through the growing pile of yet-to-be-read books on her bedside table. But let’s be honest, she usually says to heck with the books and starts a dance party with her entire family in the kitchen instead. Sometimes guacamole is involved, sometimes bacon. Sometimes both.

TESTIMONIALS


We don't like to toot our own horn. But when others do it for us? We're not gonna lie; it feels good. And since our business is 100% word-of-mouth, we take client feedback seriously.

Here are some great things our clients have said about working with Thinkwell. (We're blushing.)



I've had the pleasure of working with Marissa for more than a dozen years now. Whether you need print materials, conference planning or speech writing, Marissa has a knack for assembling the perfect team to communicate your brand's vision and personality.

JIM HOLTHOUSER

Executive Vice President, Hilton Worldwide




Creating and delivering impactful messages is key to leading a sales organization. Marissa and I spent a considerable amount of time discussing the objectives I have for the sales organization, developing key themes to highlight during my presentation, and rehearsing the delivery. I have now worked with Marissa on a few occasions and consider her one of the most valuable members of my team. I would not consider making a key presentation without Marissa's assistance.

BRENT MELANCON

Vice President, U.S. Sales, Pricing & Contracting, Medtronic Spine




Thinkwell is a trusted and valued partner for both of our brands. Several key points set them apart from their competitors:

  • Their ability to deliver rock solid content, no matter what the project – and always before due dates
  • An uncanny ability to match tone and personality effortlessly
  • A delightful, positive and energetic company culture – you just want to work with them

I can't say enough about Marissa and Thinkwell – we consider them extended members of our brand team!

BILL DUNCAN

Global Head, Embassy Suites, Homewood Suites and Home2 Suites by Hilton Brand Management




I've retained Thinkwell Creative on three major projects over the course of the past year, and have been highly impressed with their teamwork throughout the entire process, and the excellent quality of the final project. The Thinkwell team gets results that rival those much larger agencies, without the complexity or overhead. They are always extremely dedicated and always put in the time it takes to meet tight deadlines and deliver for their clients.

JOSH WEISS

Vice President, Brand & Guest Technology, Hilton Worldwide




Thinkwell is a great business partner for Hampton Hotels, and for the entire Hilton focused service brands portfolio. They are easily and quickly able to grasp the needs and DNA of their clients, incorporating a depth of strategy and creativity to create WOW results. From the basics of crafting communications to the complexities of executing large events, Thinkwell's expertise enables them to be great (and seamless) business partners.

PHIL CORDELL

Global Head, Hampton Brand Management, Hilton Worldwide




My office contacted Thinkwell to develop several educational and informational pieces on a very complex subject. The staff at Thinkwell, in particular its Lead Principal Marissa Loper, quickly grasped the complexity of the issue and developed clear and concise collateral material for our use. In this process they worked easily with my staff in asking the right questions and understanding our needs while never dictating or forcing a canned approach. Their forte is original thought and design and listening to the client.

PATRICK J. LAWTON

City Administrator, City of Germantown




Marissa and her team at Thinkwell Creative have been instrumental in getting my company's message out into the market in a clear and concise manner. I have been “around the block” with promises from other marketing companies who promise everything and deliver something else. Thinkwell has always been on target with everything I have ever asked of them. Simply put – they do what they say, when they say, every time. This is why I first hired Thinkwell, hired them again and will continue to hire them for future projects. Before you think of hiring someone else – Thinkwell.

JOHN MARTIN

Founder, Divorce Information Retrieval Technology, LLC




JOMO: the Joy Of Missing Out. Thinkwell makes my business look good. Our partnership builds confidence that I don't have to be in the minutia of every project around the world and affords me the opportunity to focus on our strategic initiatives. The team at Thinkwell brings JOMO to my life!

TRACEY MOSS

Director, Owners Recognition Club, Hilton Worldwide




Marissa has assisted me with various speeches. With thoughtful research and attention to detail, she has delivered excellent work; however, it's Marissa's focus on client service that truly differentiates Thinkwell. Excellent work + Excellent client service = Thinkwell.

TIM J. MILLER

EVP and CFO, TBC Corporation


CONTACT

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